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INGROUP Exchange Personal Information Processing Policy Guide

INGROUP Exchange values your personal information and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection.
The company will inform you of the purpose and method of using the personal information provided by customers through the personal information handling policy and what measures are being taken to protect personal information.
The company will announce the revision of the personal information handling policy through a notice on the website (or individual notice).
본 This policy will come into effect on 30 September 30, 2012.

■ Personal information items you collect
The company collects the following personal information for membership registration, consultation, service application, etc.
수집 Collection items: Name, login ID, password, email 
개인 How to collect personal information: Homepage

■ Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
서비스 Implementation of a contract for service provision and settlement of charges for service provision
Content provision, purchase and charge payment, shipment of goods or billing destinations, financial transaction identity authentication, and financial services.
회원 Member management
Handling complaints, such as identification, personal identification, prevention of illegal use and unauthorized use of defective members, confirmation of intention to join, age confirmation, and handling of complaints, and delivery of notices.
마케팅 Used in marketing and advertising
Statistics on the delivery of advertising information such as events, provision of services according to demographic characteristics, advertisements, frequency of access, or use of services by members

■ Retention and use period of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company shall keep the member information for a certain period of time as prescribed by the relevant laws and regulations as follows.
Retention items: Name, Login ID, Password, Email 
Preservation: Consumer Protection Act in Electronic Commerce, etc.
Preservation period: 5 years

Display/advertising records: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
Records of contract or subscription withdrawal, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on the handling of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

■ Procedures and methods for destroying personal information
In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. Revocation procedures and methods are as follows.
파기 Revocation procedure
The information you enter for membership, etc. will be transferred to a separate DB after the purpose is achieved (separate document box for paper) and stored for a certain period of time (refer to retention and usage period) according to internal policies and other relevant laws.
Personal information transferred to a separate DB is not used for any purpose other than being retained unless it is under law.
파기 Destruction method 
- Personal information stored in an electronic file format is deleted using technical methods that cannot be played back. 
- Personal information printed on paper is crushed by a grinder or destroyed through incineration. 

■ Rights of users and legal representatives and the method of exercise thereof

The user and legal representative are registered at any time or under the age of 14;
You can inquire or modify children's personal information and request cancellation of subscription.
"Change of personal information" for users or children under the age of 14 to inquire/modify personal information.
(Or 'modification of member information', etc.) Click "Delete Member" to cancel the subscription (withdrawal of consent).
Therefore, after going through the identification process, you can directly view, correct, or withdraw.
Or contact the person in charge of personal information management in writing, by phone, or by e-mail, and we will take action without delay.
If you have requested correction for errors in your personal information, you will need to correct it before completing the correction. 
The personal information is not used or provided. In addition, the wrong personal information is given to a third party.
If you have already provided it, we will notify the third party of the result of the correction without delay so that the correction can be made.
Personal information revoked or deleted at the request of a user or legal representative is processed as specified in the "Personal Information Retention and Use Period" and cannot be viewed or used for other purposes.

How to Reject Cookie Settings
For example, as a way to reject the cookie settings, you can allow all cookies by selecting an option in your web browser, go through confirmation each time you save them, or refuse to save all cookies. 
Example of how to set up (for Internet Explorer)
: Tools > Internet Options > Personal Information at the top of your web browser
However, if you refuse to install cookies, it may be difficult to provide the service.


You can report all personal information protection complaints that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will quickly and fully respond to users' reports.

If you need to report or consult other personal information infringement, please contact the institution below.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533-4)
3. Internet Crime Investigation Center of the Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
4. Cyber Terror Response Center of the National Police Agency (www.ctrc.go.kr/02-392-0330)

Standard Terms and Conditions for Study Abroad Procedures

Standard Terms and Conditions for Procedures

These are the standard terms and conditions for studying abroad provided by the Korea Study Association. When you apply for and register for our program, please check with the study abroad company you requested to comply with the standard terms and conditions. These standard terms and conditions are provided by the Korea Study Association and are not related to our company.

Article 1 (Obligations of Study Abroad)
① In providing and processing the following affairs for clients, the international institute shall fulfill its duty of care as a good manager so that the client can enter the support school he/she intends to enter on a scheduled schedule:
• 1. Consultation (providing specific information on procedures, school selection, curriculum, related expenses, local life, etc.)
• 2. Request application and prepare application
• 3. Translating documents, writing essays, writing academic plans, and checking recommendation materials and schedules
• 4. Notification of foreign language test scores (Test Score Report).request
• 5. Exchange and payment of application fee
• 6. Preparation of the Portfolio Description
• 7. Sending and responding applications and documents
• 8. Schedule Interviews
• 9. Confirmation of admission status
• 10. Remittance of tuition reservation (Deposit)
• 11. Information on the postponement of military service
• 12. Visa document inspection, translation, and visa interview practice
• 13. Physical Examination Guide
• 14. Application for dormitory and airport visit
• 15. Information on departure preparation
② The Institute of Foreign Studies shall provide accurate information and data based on facts in conducting study abroad counseling and study abroad procedures at the request of the client.
③ Where an international institute selects a support school based on consultation with a client and data submitted by the client, it shall immediately notify the client.
④ The Institute of Foreign Studies shall present and explain the details and expenses of the agency work under its jurisdiction in writing to the client, and if additional expenses are requested, provide evidence and clearly explain the reason.
⑤ On behalf of the client, the international institute sends the tuition and all fees ± 蕩シ? In the case of performance, first of all, a prescribed receipt must be issued for the study abroad institute and then delivered to the client without delay when the receipt arrives from the school.

Article 2 (Duty of Client)
① The client shall pay expenses to be borne by the client, such as the expenses agreed upon at the time of signing the contract and the application fee for admission to the support school required in the process of studying abroad.
② At the request of the institute, the client shall submit various documents, etc. necessary for the agency work for studying abroad within the designated period, and the documents, etc. submitted by the client to the institute must be in accordance with the facts and legally issued.

Article 3 (Disclaimer of International Studies Institutions)
① The Institute of Foreign Studies shall not be liable for any of the following cases:
• 1. A disadvantage that occurred to the client because the documents, etc. submitted by the client, are contrary to the facts or are not legal.
• 2. Where the client fails to obtain an admission letter from any of the schools requested by the client due to reasons attributable to the client.
• 3. Where the client is refused to issue a visa due to circumstances.
② If none of the schools requested by the client fails to obtain an admission letter in a given semester, the institute may be exempted from responsibility only if it proves that there is no error in the process of business under its jurisdiction.

Article 4 (Cancellation of contract and compensation for damages)
① The Institute of Foreign Studies may cancel the contract if the client violates the obligations under Article 2, and may claim compensation from the client in the event of damage to the Institute of Foreign Studies. At this time, the Institute of Foreign Studies can offset the fees for the foreign exchange procedures already received and the damages to the client.
② The client may cancel the contract and claim damages for the full amount of the foreign exchange fees paid if the institute violates the obligations under Articles 1 through 4 or fails to obtain an admission letter from any of the schools requested by the client in the prescribed semester.

Article 5 (Termination of contract and refund of agency fee, etc.)
① The client may terminate the contract with the institute for personal reasons.
② In the case of the preceding paragraph, the Institute of International Studies shall deduct the following certain percentage from the fees for the study abroad procedure and refund the rest to the client in accordance with the following stages of business processing.
• 1. In the case before notification of school selection to the client after contract: 20%
• 2. In the case before sending the admission-related documents after the above notice: 50%
• 3. In the case of sending documents related to admission: 80%
• 4. When one or more school applications are received: 90%
• 5. When departure procedures have been made: 100%
③ When the contract is terminated in the middle of the contract, the Institute of Foreign Studies shall return all documents received or prepared from the client to the client by the time the contract is terminated.

Article 6 (Continuation or Termination of Agency Services)
① If you fail to obtain an admission letter from any of the schools requested by the client in a given semester and the institute fails to prove that there were no errors in the process of studying, you can continue to study without receiving additional fees within three schools with the client's consent. At this time, the client does not claim the cancellation of the contract or compensation for damages under Article 4 (2).
② When the departure preparation procedure is completed, the agency's work will be terminated.

Article 7 (Change of contract, etc.)
① Any changes or modifications to this Agreement shall be agreed in writing between the Korea Institute of Foreign Studies and the client.
② Matters not stipulated in these terms and conditions shall be resolved in accordance with the principle of good faith in consideration of related laws and transaction practices.
③ Any litigation concerning any dispute relating to this Agreement shall be brought to the competent court under the Civil Procedure Act.

*Specialties and other additions:



To prove the contents of this contract, two copies of the contract are prepared and kept by the international institute and the client.



Year month date


Study abroad: (person)

Client: (In)

Email Extraction Prevention

Deny unauthorized collection of emails

INGROUP Exchange does not collect customers' personal information under the Information and Communication Network Act, and it prohibits the storage, collection, and utilization of personal information to prevent damage stolen by illegal advertisements.  Only users who voluntarily gave personal information to INGROUP Exchange store personal information, and after participation in the program, discard it after a certain period of time, and delete the information if they do not want to store it. The purpose of using the email address stored in INGROUP Exchange is as follows.

1. Where updated information is provided only to users of the information utilization agreement;
2. When document exchanges with users are required
3. When it is necessary to deliver the contents to the user for other operational or notification reasons.
4. When there is an obligation to notify emergency situations, changes, etc. 

Please note that if our information and customer's e-mail address of INGROUP Exchange are collected by technical devices, e-mail collection programs, or by passive means, we will be criminally charged under Articles 502 and 74 of the Information and Communication Network Act. We do not collect e-mails illegally in any case, and we strictly manage information only for users who voluntarily inform us of personal information, and inform you that we will automatically discard it after a certain period of time.

VOYAGE Korea

: OPEN 10:00 - 17:30
: 82-2-599-0662
: info@in-group.org
: 502 Hanjin B/D, Hyoryungro 165, Seoul Korea 06667

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INGROUP Exchange, Inc
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and VOYAGE KOREA.